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BANDAI NAMCO Games America Support team not responding?
Posted by chaos @BNGA on 26 September 2014 03:41 PM

We've received several emails recently from customers stating that they have not been receiving responses to their emails (when submitting an email to our mailbox). For more information regarding possible causes for this please visit the following knowledgebase article:

No Response?

BANDAI NAMCO Games America support team

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Thank you for visiting the BANDAI NAMCO Games America Console support page.

Phone Line Business hours:

(408)-235-2222 (for technical support/warranty replacements)
Monday - Friday (except major holidays)
9:00am - 1:00pm, 2:00pm - 5:00pm PST

Please note: Gameplay assistance is not provided over the phone line listed above, only technical support or warranty related inquiries.

For gameplay assistance, feedback/suggestions, or if you were unable to locate the answer to your question on our knowledgebase please send an email to our support mailbox:

PS. When sending an email to our support mailbox please DO NOT send multiple emails as each new email sent will move you to the end of the queue.


Contact information for the BANDAI NAMCO Games Store can be found at:

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